Help and Support

Read our FAQs, and get the answers to the questions you need!

Frequently asked questions

Popular Help Topics

Q. What is my username?

Your username is the email address you used to sign up to daysout.com. If you're having trouble signing in, or cannot remember the email address you used to sign up, please contact our team.

Q. How do I reset my password?

To reset your password, head over to the login page, and click "forgot password". From here, simply enter the email address you used to sign up and we will send you a password reset email.

Q. Does my account renew automatically?

Yes, you don't need to worry about renewing your membership. This will occur once a monthly on the day which you originally signed up.

Q. How do I change my password?

Changing your password is simple. Login to our members area, navigate to "My Account", and then "My Details". From here you will see an option to reset your password. Follow the steps to complete the process.

Q. When are new offers added?

We're constantly working with partners to bring new and exciting offers to our members. Watch this space!

Q. How do I see how much I have saved?

Login to your account and head over to the "My Account" section. Here you will see a breakdown of any offers you have used, and how much you have saved using daysout.com.

Q. How do I claim an offer?

Depending on the offer, the claiming process is slightly different. Find an offer you wish to claim, and hit "Claim now" and follow any onscreen instructions to claim.

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